1. General Information
- Company Name: Maa Beverages
- Address: H.No 3, Bajwa Street, Singpura More, Near UET, Lahore, Pakistan.
- Phone: +92 332 7611466
- Email: Ijazfaizan062@gmail.com
These terms govern the use of our products and services. By using our website or purchasing our products, you agree to be bound by these terms. If you do not agree with these terms, please do not use our services.
2. Product Information
- Product Availability: All products are subject to availability. We reserve the right to limit or cancel orders based on stock availability or errors in pricing.
- Product Descriptions: We make every effort to ensure that our product descriptions are accurate. However, we do not guarantee that the descriptions are always error-free.
- Product Pricing: Prices for our products are listed in Pakistani Rupees (PKR) and are subject to change without notice. We reserve the right to modify or discontinue products at any time.
3. Order Process
- Order Confirmation: Upon placing an order, you will receive a confirmation email or message acknowledging receipt of your order. This does not mean that the order has been accepted. We reserve the right to accept or reject any order at our discretion.
- Payment: All payments must be made before the order is shipped, unless otherwise specified. We accept payment via cash on delivery (COD) and other local methods (as available).
- Shipping: Orders are typically processed and shipped within 1-2 business days, and you will be notified once your order has been dispatched. Shipping times may vary depending on the delivery location.
4. Refunds and Returns
- Eligibility for Refund: Refunds are offered for damaged, defective, or incorrect items. To request a refund or return, customers must contact us within 24 hours of receiving the product.
- Return Process: If eligible for a return, customers are responsible for returning the product to us, and we will either replace the item or issue a refund based on the original method of payment.
5. Delivery and Shipping
- Shipping Locations: We ship within Lahore and surrounding areas. For areas outside our regular service area, please contact us to check delivery availability.
- Shipping Charges: Delivery fees may apply depending on the order size, delivery location, and available promotions. These fees will be clearly communicated at the time of checkout.
- Delivery Issues: If there are any issues with delivery, such as damaged goods or incorrect items, you must contact us within 24 hours to resolve the issue.
6. User Responsibilities
- Accuracy of Information: By using our services, you agree to provide accurate and complete information during registration, ordering, and payment processes.
- Account Security: If you have an account with Maa Beverages, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.
- Prohibited Use: You agree not to use our website for any unlawful purpose, including but not limited to fraud, theft, or infringement of intellectual property.
7. Privacy and Data Protection
- Personal Information: We respect your privacy and protect your personal information. Please refer to our Privacy Policy for more details on how we collect, use, and protect your personal data.
- Cookies: Our website may use cookies to enhance your browsing experience. By using our website, you consent to the use of cookies. You may disable cookies through your browser settings.
8. Limitation of Liability
- Product Liability: Maa Beverages is not liable for any injury or damage caused by the consumption or use of our products, except where it is caused by our negligence or failure to meet safety standards.
- Force Majeure: Maa Beverages will not be liable for any delay or failure to perform our obligations due to circumstances beyond our control, such as natural disasters, strikes, or other unforeseen events.
9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will take effect immediately upon being posted. We encourage you to review these terms periodically to stay informed about any updates.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising out of or related to these terms will be resolved in the competent courts located in Lahore, Pakistan.
11. Contact Us
If you have any questions, concerns, or comments about these Terms and Conditions, please feel free to contact us:
- Email: Ijazfaizan062@gmail.com
- Phone: +92 332 7611466
- Address: H.No 3, Bajwa Street, Singpura More, Near UET, Lahore, Pakistan